Notifications

Global notifications

Global notifications are sent by Etlworks to notify users about a specific event and they cannot be disabled.

Welcome to Etlworks! Your trial account has been created: sent to the account owner when a new trial account has been created.
Welcome to Etlworks! Your new account has been created: sent to the account owner when a new account has been created.
<User> has invited you to join Etlworks: sent to the new user when the Admin user creates a new user account.
Your company account has been re-enabled in Etlworks: sent to the account owner when Etlworks enables a previously disabled account.
Your company account has been disabled in Etlworks: sent to the account owner when Etlworks disables a company account.
Reset your Etlworks password: sent to the user when users requests to reset the password.
Your Etlworks password has changed: sent to the user when users successfully reset the password.
Etlworks daily overage notice (day of the month): sent to the account owner when the number of records processed during the previous day exceeded the maximum number allowed for the subscription plan.
Etlworks monthly overage notice (month): sent to the account owner when the number of records processed during the previous month exceeded the maximum number allowed for the subscription plan.

These notifications are sent by the scheduler if configured:

Send email on success: sent to space/comma-separated list of email addresses configured for the Schedule.
Send email on failure: sent to space/comma-separated list of email addresses configured for the Schedule.
Send email if Flow execution is taking longer than expected: sent to space/comma-separated list of email addresses configured for the Schedule.

These notifications are sent by our customer portal (powered by Paywhrill) when one of the following events happens:

Welcome email: sent to the customer when the customer creates an account in the portal (not the same as an Etlworks account).
Payment reminder: a reminder to pay sent 3 days in advance prior to the due date.
Payment receipt: sent when the customer pays the invoice.
Unsuccessful Payment: sent to the customer when the payment was unsuccessful.
Refund Payment: sent to the customer when we refund the payment.