Pricing explained

Pricing Model

Our pricing model is a three-tiered, feature-based SaaS subscription.

There are three clearly defined tiers: Startup, Business and Enterprise.

All tiers allow for an unlimited number of users and provide you access to all non-premium connectors.

Tier differences can be found in the following:

• The total number of records that can be processed each month.
• API limits.
• The total number of schedules.
• How often the scheduled flow can run.
• The type of instance: shared or dedicated.
• The ability to set up a custom domain with its own SSL certificate
• White labeling
• The ability to create and use tenants.

Take a look at our pricing grid for more information.

Choosing between shared and dedicated plans

Select the shared plan (Startup or Business) if:

1. You are OK to share the instance with other customers.
2. The number of records you are planning to process monthly will not exceed 32 million (<=1 M records a day).
3. You will not be running any flow more frequent than once an hour. 
4. You are OK to have a limited number of schedules.
5. You are not planning to use API to process events in realtime (webhooks, etc.)

Select the dedicated plan (Enterprise or on-premise) if:

1. You don't want to share the instance with other customers.
2. The number of records you are planning to process monthly will exceed 32 million (>1 M records a day).
3. You are going to be running flows more frequent than once an hour. 
4. You expect to have a lot of schedules.
5. You are planning to use API to process events in realtime (webhooks, etc.)
6. You need any of the following:
   1. Custom domain
   2. White labeling
   3. Ability to create and use tenants

Cloud subscription plans

Etlworks owns, operates and manages cloud instances running Etlworks Integrator. We are available in AWS, Azure, Google Cloud, Oracle Cloud, and IBM Cloud. Customers on Enterprise plans can choose the cloud provider and region.

We provide monitored service 24/7 and you will receive free automatic upgrades as long as you are subscribed to the service. As a part of the subscription plan, you will have access to all available non-premium connectors.

The cost of running the shared or dedicated instance is included in price. Your total cost will be the subscription cost listed on our website. No surprises.

What does “the price starts from” mean for cloud Enterprise plans?

We factor the cost of running the dedicated instance when calculating the price. Higher tier instances include more pre-paid records and higher API limits.

• 8 Gb RAM, 2 CPU cores, 1.55 B records / month (50 M records / day) – $800 / month.
• 16 Gb RAM, 4 CPU cores, 9.3 B records / month (300 M records / day) – $1000 / month.
• 32 Gb RAM, 8 CPU cores, 18.6 B records / month (600 M records / day) – $1500 / month.
• 64 Gb RAM, 16 CPU cores, 62 B records / month (2 B records / day) – $2000 / month.

Estimating the size of the instance

Use the maximum number of records per month that you are planning to process to bulk-estimate the size of the instance that you might need. Read how we count the number of records.

If you are planning to work with the nested XML and JSON documents read how we calculate the number of records in the nested documents.

Record Limits 

The following record limits are set for each plan:

• Startup - 3.1 million records a month (100K records / day), $0.05 per 1K more records
• Business - 31 million records / month (1M records / day) , $0.01 per 1K more records
• Enterprise 8 GB - 1.55 billion records / month (50 M records /day), $0.0005 per 1K more records
• Enterprise 16 GB - 9.3 billion records / month (300 M records / day), $0.0005 per 1K more records
• Enterprise 32 GB - 18.6 billion records / month (600 M records / day), $0.0005 per 1K more records
• Enterprise 64 GB - 62 billion records / month (2 B records / day), $0.0005 per 1K more records

How do we count the number of records

1. In a source-to-destination transformation, we calculate the maximum between extracted and loaded records and use it toward the total count.
2. We calculate the total count per day as a SUM of all records calculated in step 1 for all transformations.
3. We calculate the total count per month as a SUM of all records calculated in step 2.
4. We reset the daily count at midnight instance time zone.

Calculating the number of records for nested XML and JSON documents

When working with nested XML an JSON documents (also other formats which support nested records) we count every node which creates a record toward the total count. See examples for XML:

3 records 

<root>
    <record/>
    <record/>
    <record/>
</root> 

<root>
    <record>
          <node>
               <record/>
               <record/>
          </node>
    <record/>
    <record>
          <node>
               <record/>
               <record/>
          </node>
   <record/>
   <record>
          <node>
               <record/>
               <record/>
          </node>
    </record>
<root/>

How do we charge for extra records

If you will exceed the number of records allowed for the plan we will charge you automatically on the last day of the calendar month. You will see a line "extra N records" in the invoice. 

API Limits

Read about built-in and user-defined APIs in Etlworks. 

We are using the API Gateway to throttle the API calls per account. If you have reached any of the limits below the API will start returning HTTP error 429 (too many requests).

It is possible to purchase an API expansion packs for $200 / month. Each pack doubles the limit set for the account.

We enforce the following API limits: 

• Startup - 1 user-defined API endpoint, 10 API calls a day. Up to 5 calls per minute. Up to 2 concurrent calls.
• Business - 10 user-defined API endpoints, 1K API calls a day. Up to 10 calls per minute. Up to 10 concurrent calls.
• Business 8GB - unlimited number of user-defined API endpoints, 10K API calls a day. Up to 20 calls per minute. Up to 10 concurrent calls.
• Business 16GB - unlimited number of user-defined API endpoints, 25K API calls a day. Up to 20 calls per minute. Up to 10 concurrent calls.
• Business 32GB - unlimited number of user-defined API endpoints, 50K API calls a day. Up to 60 calls per minute. Up to 10 concurrent calls.
• Business 64GB - unlimited number of user-defined API endpoints, 100K API calls a day. Up to 120 calls per minute. Up to 20 concurrent calls.

On-premise plans

The customer owns, operates and manages instances running Etlworks Integrator. We allow Etlworks Integrator to be installed in the cloud or any hardware owned by the customer.  There is no upper limit for the number of records and there are no API usage limits unless specifically specified in a contract.

In addition to the subscription fee, we charge a $2000 USD for installation and configuration. 

Other available services:

• Reconfiguring the network, including moving instance behind the firewall - $2000 USD.
• Moving instance to the different region - $1500 USD.
• Upgrading or downgrading the size of the instance - $1000 USD.

Typically we don’t have access to the on-premise instances at all, but we do provide a fully automated, one-click installation and upgrade script.

The on-premise instances must be able to connect to the Etlworks License server at least once a day.

What does “the price starts from” mean for on-premise plans?

The base price includes one instance of Etlworks Integrator. It is possible to have multiple instances. The price per instance depends on the size of the instance. We provide a 50% discount for each additional license.

• One 8 GB, 2 CPU cores instance  – $800 / month.
• One 16 GB, 4 CPU cores instance  – $1000 / month.
• One 32GB (and up, no upper limit), 8 CPU cores instance  – $1500 / month.
• Two 8GB instances (for example DEV and PRODUCTION) – $1200 / month.
• Two 16GB instances – $1500 / month
• Two 32 GB (and up) instances  – $2250 / month

Perpetual license

When you buy a perpetual license you own it forever. A perpetual license for one instance costs $50K. We provide a 50% discount for each additional license.

The renewal for one instance costs $6000 / year after the first year.