Possible reasons
- You are not using authentication API properly.
- The credentials for the API user are wrong.
- You are trying to use the credentials for the API user created for the root account when accessing a user-defined API created at the tenant level.
Using a dedicated Etlworks API connector
If you are connecting to the user-defined API from the Etlworks, we recommend using the dedicated Etlworks API connector. It hides the complexity of the authentication with Etlworks API.