If a user has forgotten their password, they can reset it when they are logged out by attempting to log in again.
Step 1. From the Login screen click
Forgot your password?.
Step 2. Enter your email address and click
Get password reset link. Check your inbox and follow the instruction in the email to reset the password.
You are mailed a secure link to maintain the security of your account. Only an email address associated with an existing Etlworks account will be recognized and receive a link for a password reset. This is done to ensure that only you, the true owner of your email account, can reset your password, not just anyone who knows your email address.