Manage tenants

• Starter
• Business
• Enterprise
• On-Premise
• Add-on

Overview

This function is only available to customers with dedicated instances.

Tenants are essentially sub-accounts under the main account. Each tenant has a separate list of users, Flows, Connections, Formats, and Listeners. Tenants are completely isolated from each other. For example, Flows created under tenant A are not visible to a user logged into an account that belongs to tenant B.

When to use tenants

Use tenants when you need to:

• Separate environments, for example, Prod and Dev.  Read how to use patching and export/import to copy changes from one flow to others across tenants. Note that all tenants reside in the same physical environment, so technically, using tenants to separate environments is not the same as actually having separate instances for different environments. 
• Provide more granular access to flows and connections.
• Assign roles to users.

Create and manage tenants

To create and manage a tenant, open the Users window and click Manage tenants.

Manage tenants

• To add a new tenant, click +.
• To edit an existing tenant, click Edit.
• To deactivate a user, click Deactivate.

Settings under the tenant, such as Color Theme, can override the global configuration.

Assign a user to a tenant

Admin and SuperAdmin users can create users under a particular tenant account.

A SuperAdmin user can reassign any user to a different tenant.

1. Log in as SuperAdmin.
2. Open the User Management window and select the user.
3. Change the tenant.

Switch tenants on the fly

In the SuperAdmin mode, you can see all Flows, Connections, Formats, and Schedules that are available for all users. In Etlworks, it is possible to log in to a particular tenant on behalf of a SuperAdmin user.

This option is only available for a SuperAdmin user who is in an environment with tenants. Please send an email to support@etlworks.com or contact your system administrator for more details.

Switch the tenant

1. Log in to Etlworks.
2. Click Welcome User at the top of the screen.
3. Click Tenant.
4. Select the tenant from the drop-down list and click Switch.

After the switch, the SuperAdmin user will be logged in to Etlworks as a tenant Administrator. The tenant's name will be added to the Tenant link in the top menu.

Switch back to the SuperAdmin mode

1. Log in to Etlworks.
2. Click Welcome User at the top of the screen.
3. Click Tenant.
4. Clear the selection.
5. Click Switch.