Our monitoring suite is a combination of third-party services and home-grown solutions, based on the industry standard elk stack. It includes the following elements:
- uptime monitoring using uptimerobot.com.
- a health dashboard.
- a logs collection.
In case of downtime or any critical problem in the infrastructure elements, we receive notifications within a few minutes. Our support is able to jump right into the problem and fix it without disturbing the customer's operations. Etlworks is offering different levels of SLA based on your subscription plan.